Privacy Policy

PRIVACY POLICY

Effective Date: July 26th, 2025.

B&K Holdings inc. ( O/A Tantramar bbq ) (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases from our online store.

1. Information We Collect

We may collect the following types of personal information:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely through third-party providers)

• Purchase history

• IP address and browser/device data (via cookies)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders

• To provide customer support

• To send order confirmations, shipping updates, and promotional emails (if you opt in)

• To improve our website and user experience

• To comply with legal or tax obligations

3. Email Marketing

If you opt in to receive emails from us, we may send you updates about new products, promotions, and store news.

You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.

4. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Trusted service providers, such as payment processors and shipping carriers (e.g., Purolator)

• Marketing or analytics platforms, such as email marketing or website traffic tools

• Authorities, only if required by law or to protect our business

5. Payment Processing

All payment information is processed securely through third-party providers (e.g., Shopify, Stripe, or Lightspeed Payments). We do not store your credit card details.

6. Cookies & Tracking Technologies

Our website uses cookies to:

• Keep track of your cart and preferences

• Analyze traffic and improve website performance

• Show you relevant promotions

You can manage cookie preferences in your browser settings.

7. Your Rights (Canada)

Under Canadian privacy law, you have the right to:

• Access your personal data

• Correct inaccurate information

• Withdraw consent or request deletion (where applicable)

To make a request, email us at: requests@tantramarbbq.com

8. Data Storage

Your personal information is stored securely and only for as long as needed to fulfill the purposes outlined in this policy or to meet legal obligations.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the new effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: info@tantramarbbq.com